01
Manage reservation requests
Collect the date, time, party size, contact details, and special requirements.
RESTORANLAR İÇİN ALOMERHABA
Take every reservation, even during service.
AloMerhaba answers calls, handles reservation requests, responds to approved questions, and transfers important conversations to your team.
Your staff stay focused on the guests already in the restaurant.
For restaurants, cafés, fine-dining venues, event spaces, restaurant groups, and hospitality brands.
RESERVATION REQUESTDinner for four
Canlı
INBOUND CALLNew guest · German
01SaatTomorrow · 20:30
02Grup4 misafir
03TableMain room · 105 min
NEXT STEPTable reserved and guest confirmation sent
DURING SERVICE
The phone usually rings at the worst possible time.
Calls arrive during preparation, lunch, dinner, and closing. Your team may be serving guests, handling payments, managing tables, or coordinating the kitchen.
AloMerhaba answers immediately, so customers do not need to keep calling and the team does not leave the room.
See the reservation journeyCALLS HANDLED09
01
Table reservations
02
Reservation changes
03
Opening hours
04
Location and parking questions
05
Group booking enquiries
06
Private event requests
07
Approved menu information
08
Delivery and collection questions
09
Requests to speak with the restaurant
BUILT FOR SERVICE
Give callers an answer without interrupting the room.
Reservations reflect the party, table capacity, pacing, location, and the restaurant rules behind the promise.
02
Handle routine questions
Answer approved questions about hours, location, menu availability, and policies.
03
Capture group opportunities
Collect details for events, celebrations, and corporate bookings before handover.
04
Support multiple locations
Apply branch-specific hours, menus, capacity, and reservation rules.
05
Communicate across languages
Help international guests make enquiries and reservations more easily.
06
Escalate when needed
Transfer complaints, sensitive requests, and unusual booking situations.
A TYPICAL CONVERSATION
From incoming call to seated demand.
One call, one clear sequence, and a completed next step your team can see.
- 01THE CUSTOMER CALLS
I would like a table for four tomorrow at 8 PM.
- 02ALOMERHABA CHECKS
We have availability at 19:30 and 20:30. Which would you prefer?
- 03THE CUSTOMER CONFIRMS
20:30.
- 04ALOMERHABA COMPLETES
The table is reserved, confirmation is sent, and the restaurant receives the booking details.
YOUR RESTAURANT
Every promise follows your floor rules.
You decide which reservations can be accepted automatically and which requests need the team.
Opening hours
Reservation rules
Party-size limits
Table durations
Group booking thresholds
Approved menu information
Location-specific details
Transfer rules
Special-event workflows
CONNECTIONS
Connect your reservation setup
Reservation systemsCalendarsCRMSMSWhatsAppEmailTelephone systems
Connections depend on the systems, access, and configuration available in your organisation.
Discuss your reservation systemYOUR NEXT CALL
Keep serving the room. AloMerhaba will answer the phone.
Give every caller a fast, consistent response without adding pressure during service.